Our Plans for Reopening in April 2021
Better Together Family Therapy is committed to the health and safety of our clients, staff, contractors, and colleagues. We established a comprehensive Infectious Illness Response and Preparedness plan last spring, and have been monitoring the Montgomery County COVID-19 data dashboard since.
We are excited to see that community spread of COVID-19 finally seems to be decreasing in the area surrounding our Kensington office. Given this information, we are planning to move to Stage 2 of our reopening plan as of April 15, 2021. See details below and let us know here if you have questions or concerns.
And of course, we are also committed to ensuring that our offices remain a joyful, playful place to be.
Returning to in person play therapy, child therapy, and teen therapy.
We are currently in Stage 2: Partial return to in-person sessions. Telehealth will remain the default treatment modality, and informed consent will be required for in-person sessions. Decisions to conduct sessions by telehealth or in person will be made jointly by client and therapist each week, taking into consideration the following factors
Clinical appropriateness of telehealth sessions for the client.
Risk and potential benefit of a return to in person sessions.
Client’s ability to take preventative measures while in the office.
Travel patterns of the client and therapist and those with whom they reside. Clients with high or very high risk occupations and therapists residing with someone in a high or very high risk occupation will continue telehealth sessions exclusively at this stage.
Keeping our Kensington office safe (and fun) for counselors, therapists, and client families
OSHA Guidance on Preparing Workplaces for COVID-19 recommends 3 levels of prevention to limit the spread of SARS-CoV2, with personal protective equipment to be used as a last line of defense after engineering controls and administrative controls are implemented. The offices of Better Together Family Therapy, located at 3720 Farragut Ave. Suite 301, are currently using the following engineering and administrative controls to minimize risk of infectious illness:
Minimizing Person to Person Contact and Shared Materials
Masks are required in the office, waiting room, and building common areas.
Staff and contractors are required to wash hands before, between, and after client sessions.
Clients are required to wash hands before entering their therapy sessions.
Hand washing instructions are posted at the office sink.
Signs depicting correct hand washing and other prevention measures are posted in the waiting room.
Tape lines have been installed on the floor of the waiting room to mark a 6 foot distance from sitting areas.
The waiting room has been rearranged to improve social distancing and waiting room use is limited to 2 families at a time.
Items that cannot be sanitized such as magazines, thinking putty, and moon sand have been removed from the office. Soft toys have been removed from the waiting room.
Books remain in the therapy rooms for handling by therapist only.
Clients attending in person sessions are required to attend in the same time slot each week in order to minimize the number of other families with whom they have contact.
Sanitizing of Shared Materials and Enclosed Spaces
Offices are cleaned daily (each working day) with sanitizing products.
Play materials are sanitized after each use.
Soft surfaces (couches, beanbags) and hard surfaces (doorknobs, tables, chairs) are sanitized at the end of each day.
High capacity air cleaners with HEPA filters and UV-C light have been installed in the waiting area and hallway, with 2 additional units on hand for therapy rooms.
Sanitizing wipes, hand sanitizer, and tissues are provided in the waiting room for client use.
Spare single use masks are on hand in adult and child sizes.
In office therapy sessions will end on time to enable sanitizing to occur.
Illness and Wellness Policies
Clients are required to cancel their in-person sessions or replace them with telehealth sessions if they are feeling ill, or have an elevated body temperature (above 99 degrees), cough, or shortness of breath.
Staff and contractors are required to complete a screening form prior to resuming in-person therapy services during the COVID-19 crisis.
Staff and contractors are required to remain out of the office if they have a fever above 100 degrees Fahrenheit, cough, or other signs of respiratory illness during the COVID-19 crisis.
Staff may use their sick and safe leave to enable them to stay home when ill.
Contractors operate as independent professionals and are always free to take time off for illness or any other reason.
Staff and contractors are required to remain out of the office when they or a member of their household is suspected of having COVID-19 and for 14 days following that person’s full recovery.
Staff and contractors may provide client services via telehealth if they are experiencing symptoms that prevent them from coming to the office or have a household member with COVID-19 but are feeling well enough to work.
If a case of COVID-19 occurs among staff or clients who have been at the office, we are prepared to respond quickly and efficiently
Before coming to the office, clients and staff will complete consent forms requiring immediate report of suspected exposure to SARS-CoV2 or COVID-19 to the practice Director. Reports can be made by telephone at 240-242-5185 or via this form.
Staff and clients who may have been in the office concurrent with or immediately after someone who is suspected of having COVID-19 will be alerted promptly.
The office will be closed briefly for a deep cleaning when a suspected case of COVID-19 occurs among clients or staff who have been at the office.
We look forward to seeing you for therapy in our Kensington office!
If you are a current client, please talk we your therapist about your preferences for in-person or telehealth sessions. To schedule a first appointment, contact us here.
